FAQ

Are you new to the concept of renting a storage unit? Don't worry, many people have similar inquiries when they're starting out. Whether you're wondering about the appropriate unit size, the available amenities, or the payment procedure, at Stow Away Storage, we aim to simplify the moving experience. To assist you, we've compiled responses to some common queries.

FAQ

  • What size storage unit do I need for my belongings?

    Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.


  • Can I access my storage unit anytime?

    Yes, our self-storage facility offers 24/7 access to your unit. We understand that flexibility is crucial, and ensure you can access your belongings whenever it suits your schedule.

  • Can I change the size of my storage unit if my needs change over time?

    Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.

  • What measures do you take for pest control?

    We do use professional pest control for rodents, and spray regularly for insects.  You are welcome to place poisons or traps inside your unit.  Dryer sheets in your boxes will help keep insects and spiders away.

  • Do you have snow removal?

    Yes, we remove snow from the lots as soon as possible after a snowfall.  You are responsible to keep your doorway free of snow and ice.  Preventing ice build-up in front of your door will help insure water is not able to run into the unit.  Especially during the spring thaw.

  • Do you have pallets available?

    Yes, we highly recommend the use of pallets to keep your things off the bare concrete floors.  You will find pallets stacked against the buildings at each location.

  • Are my belongings insured?

    Our insurance WILL NOT cover the contents of your storage unit.  We offer tenant protection through SafeLease.  Please see the Tenant Protection page for more information.

  • I have more questions. Is anyone available?

    Yes, please feel free to give us a call anytime.  701.730.5666

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